Extended Water Heater Warranties in Asheville and Western North Carolina

Warranties in Asheville, NC

When you invest in a new water heater, you are not just buying a tank or a tankless unit. You are buying years of reliable hot water for your family or your business. Most plumbing companies hand you the manufacturer paperwork and call it a day. PlumbSmart Plumbing and Drains does something different. We offer a 5 to 10 year warranty on water heater installations, and we believe we are the only plumbing company in the Western North Carolina region making that commitment.

A manufacturer warranty covers the equipment itself, but it says nothing about the quality of the installation. Faulty connections, improper venting, incorrect sizing, or a pressure relief valve that was not set up correctly can all shorten a water heater's life dramatically, and none of those issues are covered by the box the unit came in. Our extended warranty covers our work, which means if something goes wrong with the installation itself, we make it right at no cost to you.

Whether you are replacing an aging tank water heater, upgrading to a tankless system for on-demand hot water, or exploring a heat pump water heater for energy efficiency, PlumbSmart installs every unit with high-quality materials and follows every job with the same standard of care. Our 100 percent satisfaction guarantee applies to every service call, but our water heater warranty takes that promise a significant step further.

What Our Water Heater Warranty Covers and Why It Matters

Our 5 to 10 year warranty applies specifically to water heater installations performed by PlumbSmart technicians. The warranty period depends on the unit and installation type, and our team will explain the exact terms before any work begins. This is part of our commitment to set pricing and transparency, two principles that have guided this family-owned business since Don Hilderbrand founded PlumbSmart in July 2008.

A properly installed water heater does more than deliver hot water on demand. It operates at the correct pressure, vents combustion gases safely if it is a gas unit, draws the right electrical load if it is electric, and drains appropriately for maintenance and emergencies. When any of those installation factors is off, the unit works harder than it should and often fails years before it otherwise would. Our licensed technicians, working under NC License number 29593, install to code and to a higher internal standard so that the warranty we offer is one we rarely need to honor.

We service and install water heaters from leading brands including A. O. Smith, Rinnai, Rheem, Takagi, Navien, State, American, U.S. Craftmaster, and American Standard. Each of these manufacturers has their own warranty program, and our extended installation warranty works alongside manufacturer coverage, not instead of it. You effectively have two layers of protection: the equipment manufacturer standing behind the unit and PlumbSmart standing behind the installation.

For homeowners who want ongoing protection beyond a single installation warranty, PlumbSmart offers Piper Protection Plans. The Comprehensive plan starts at fourteen dollars per month and the Premium plan starts at thirty-five dollars per month. These plans extend the relationship beyond a single job and help keep your entire plumbing system in good health year-round. GoodLeap financing is also available in 5, 7, and 10 year terms for qualifying customers who want to spread the cost of a new installation.