From leaky faucets to complete sewer line repairs, PlumbSmart Plumbing and Drains has been solving plumbing problems for Asheville homeowners and businesses since 2008. We are family owned, fully licensed, and backed by a 100% Satisfaction Guarantee.
PlumbSmart Plumbing and Drains is a locally owned and operated plumbing company serving Asheville and surrounding Western North Carolina communities. Founded in July 2008 by Don Hilderbrand, PlumbSmart has built its reputation on honest workmanship, high-quality materials, and service that keeps customers coming back. Whether you own a century-old craftsman bungalow in Asheville or a newer commercial property in the region, our licensed plumbers are equipped to handle the full range of plumbing needs your building demands.
We provide residential and commercial plumbing services including plumbing repair, emergency plumbing, toilet service, faucet and pipe leak repairs, garbage disposal service, drain cleaning, sewer line repair and jetting, video camera inspections, septic system work, water heater installation and repair, and water filtration and conditioning. No matter the scale of the job, our team arrives prepared with the right tools and materials to do the work properly the first time.
As a member of the PHCC, the Plumbing-Heating-Cooling Contractors Association, PlumbSmart holds itself to a professional standard that goes beyond the minimum requirements of a state license. Our NC Plumbing License number is 29593. We carry full insurance, offer set pricing so you know what to expect before work begins, and provide multiple options on repairs and installations so you can make an informed decision for your home or business.
Symptom: Water pools in sinks, tubs, or showers and drains noticeably slower than usual, or refuses to drain at all.
Solution: A plumber clears the blockage using professional drain cleaning tools or high-pressure sewer jetting, then performs a free video camera inspection to confirm the line is fully clear and identify any underlying pipe damage.
Symptom: The toilet runs continuously after flushing, takes a long time to refill, leaks at the base, or requires multiple flushes to clear the bowl.
Solution: The fill valve, flapper, flush valve, wax ring, or supply line is inspected and replaced as needed using high-quality parts to restore reliable performance and stop water waste.
Symptom: You hear dripping, notice water stains under sinks, feel soft spots in walls or flooring, or see an unexplained spike in your water bill.
Solution: The plumber locates the source of the leak, replaces worn washers, cartridges, seals, or damaged pipe sections, and verifies the repair is watertight before leaving the job.
Symptom: Hot water runs out faster than normal, arrives discolored or rusty, makes popping or rumbling sounds, or stops flowing hot altogether.
Solution: The water heater is inspected for sediment buildup, failed heating elements, a worn anode rod, or tank corrosion. Repair or replacement is recommended based on age and condition, with options for tank, tankless, or heat pump water heaters.
Symptom: Multiple drains in the home back up at the same time, there is a sewage odor inside or outside, or you notice wet, sunken areas in the yard near the sewer line.
Solution: A video camera inspection pinpoints root intrusion, grease buildup, or pipe collapse. The line is then cleared with sewer jet cleaning equipment or repaired and replaced as the condition requires.
Symptom: The disposal hums but does not spin, makes grinding noises, leaks from the bottom or the connection to the drain, or simply does not respond when switched on.
Solution: The disposal is inspected for a tripped reset, jammed impeller, worn seal, or failed motor. The unit is either repaired or replaced with a properly sized and installed replacement.
PlumbSmart was founded on the belief that homeowners and business owners deserve straight answers, fair pricing, and repairs that hold up over time. That belief drives every service call we take. Our plumbers use high-quality materials on every job because cutting corners on a fitting or a valve only delays the next failure. We also present multiple options whenever possible, so customers can weigh cost, longevity, and performance before any work begins.
For water heater installations, PlumbSmart offers something no other company in Western North Carolina does: a 5 to 10 year warranty on the installation itself. We service and install equipment from leading brands including A. O. Smith, Rinnai, Rheem, Takagi, Navien, State, American, U.S. Craftmaster, and American Standard. Whether a tank-style water heater is the right fit, or a tankless unit or heat pump water heater would serve the household better, our team walks through the options clearly.
Water filtration and conditioning is another area where PlumbSmart provides real value for WNC residents. Many homes in the region draw from private wells or deal with municipal water that carries sediment, hardness minerals, or other contaminants that affect taste, odor, and appliance longevity. PlumbSmart installs and services whole-home filtration and conditioning systems, and qualifying installations may be eligible for a rebate of up to three hundred dollars.
For ongoing protection, PlumbSmart offers Piper Protection Plans. The Comprehensive plan is available at fourteen dollars per month and the Premium plan at thirty-five dollars per month, giving homeowners a way to stay ahead of plumbing issues with scheduled maintenance and priority service access. Financing through GoodLeap is also available in five, seven, or ten year plans for larger installations and repairs.
PlumbSmart stands behind every job with a 100% Satisfaction Guarantee, giving homeowners and businesses confidence that the work will be done right.
PlumbSmart uses set pricing so customers know the cost of a repair or installation before work begins, with no unexpected charges added after the fact.
PlumbSmart holds NC Plumbing License 29593, carries full insurance, and is a member of the PHCC, meeting a higher standard of professional accountability.
Plumbing emergencies do not follow business hours, and PlumbSmart offers around-the-clock emergency service for Asheville and surrounding Western North Carolina communities.
Water heater warranty
5 to 10 year warranties on PlumbSmart water heater installations
Protection for one of your home's biggest plumbing investments. Ask about coverage when you request your free estimate.
Piper Protection Plans
Save on service calls with a Piper Protection Plan
Comprehensive from $14/month or Premium from $35/month, with discounts, priority scheduling and annual inspections.
Financing
5, 7 or 10 year financing through GoodLeap
Spread the cost of larger plumbing projects. Contact the office to find the plan that fits.
Asheville and the surrounding Western North Carolina region present a distinct set of plumbing challenges that local homeowners and business owners face regularly. Older homes in established Asheville neighborhoods often have aging galvanized steel, cast iron, or early copper piping that becomes prone to corrosion, scale buildup, and joint failure over time. The region's mountain terrain means many properties rely on private wells and septic systems rather than municipal water and sewer, which introduces a separate set of maintenance and repair demands. WNC winters bring periods of hard freezing that can burst pipes in unconditioned crawl spaces, exterior walls, and unheated outbuildings. Water chemistry also varies significantly across the region, with some areas experiencing hard water or iron-rich well water that accelerates wear on fixtures, water heaters, and appliances. Understanding these local conditions is part of what allows PlumbSmart to serve Asheville and WNC homes and businesses effectively.
PlumbSmart provides a full range of residential and commercial plumbing services including plumbing repair, emergency plumbing, toilet service, faucet and pipe leak repair, garbage disposal service, drain cleaning, sewer line repair and jetting, video camera inspections, septic system work, tank and tankless water heater installation and repair, heat pump water heaters, and water filtration and conditioning.
Yes. PlumbSmart offers 24/7 emergency plumbing service for Asheville and surrounding Western North Carolina communities. You can reach us any time at 828-974-6147.
PlumbSmart uses set pricing and provides multiple options before any work begins. There are no surprise charges added after the job is complete. Our plumbers explain what was found and what each option costs so you can make an informed decision.
Yes. PlumbSmart offers a 5 to 10 year warranty on water heater installations, which the company states is unique among plumbing contractors in Western North Carolina. This warranty covers the installation work itself in addition to any manufacturer warranty on the equipment.
Piper Protection Plans are PlumbSmart's maintenance and service plans designed to help homeowners stay ahead of plumbing problems. The Comprehensive plan is fourteen dollars per month and the Premium plan is thirty-five dollars per month. Contact PlumbSmart for details on what each plan covers.
Yes. PlumbSmart offers financing through GoodLeap with five, seven, and ten year financing plans available. This can make larger installations such as water heaters or filtration systems more manageable for homeowners and businesses.
PlumbSmart offers no-charge second looks on recent water heater, tankless, and filtration installations. Every drain clearing also includes a complimentary video camera inspection of the line to confirm the blockage has been cleared and to check for any additional pipe concerns.
PlumbSmart was founded in Asheville in July 2008 by owner Don Hilderbrand. The company has been providing residential and commercial plumbing services to Asheville and surrounding Western North Carolina communities since 2008 as a family owned and operated business.
Areas we serve
PlumbSmart has served homes and businesses across Asheville since 2008, along with the surrounding Western North Carolina communities. Not sure if we cover your address? Give us a call and we'll let you know.
Headquartered in Asheville, NC
1 Sunny Ridge Dr., Asheville, NC 28804
Serving Asheville & nearby WNC communities
Schedule service
Tell us what's going on and when works for you. We'll contact you to confirm the appointment.
