A dripping faucet wastes water and signals a deeper problem. PlumbSmart Plumbing & Drains diagnoses the root cause and restores your faucets to proper working order with quality materials and a 100% satisfaction guarantee.
A leaky faucet is one of the most common plumbing complaints homeowners face, yet it is rarely as simple as tightening a handle. Worn cartridges, corroded valve seats, failing O-rings, and loose packing nuts all produce different types of drips and each requires a different repair approach. PlumbSmart Plumbing & Drains has served Asheville and surrounding Western North Carolina communities since July 2008, and our licensed technicians have diagnosed and repaired virtually every faucet configuration found in the region.
Whether the problem is a slow drip from a bathroom sink, a handle that spins without shutting off fully, or a kitchen faucet sprayer that has lost pressure, we identify the underlying cause rather than applying a temporary patch. We provide multiple options and solutions on every repair so you can choose the approach that fits your home and budget, whether that means rebuilding the existing fixture or replacing it with a new one using high-quality materials.
Prompt faucet repair protects more than your water bill. A persistent drip can accelerate corrosion inside the faucet body, stain sinks and tubs, and over time allow moisture to work its way into cabinetry or walls. Calling PlumbSmart at the first sign of a leak is the most cost-effective step you can take.
Symptom: A steady or intermittent drip from the spout even after both handles are closed fully, often accompanied by mineral staining in the basin.
Solution: A plumber inspects the cartridge, ceramic disc, or ball assembly depending on faucet type, replaces worn seals or the entire cartridge, and reseats the valve to create a proper watertight shut-off.
Symptom: The handle wobbles, spins freely without controlling flow, or requires excessive force to operate, sometimes causing squealing during use.
Solution: The technician disassembles the handle, tightens or replaces the stem, packing nut, or retaining clip, and lubricates moving parts so the handle operates smoothly and shuts off correctly.
Symptom: Water pools around the base of the fixture on the sink deck, especially when the faucet is running, indicating a failed O-ring or deteriorated deck gasket.
Solution: Replacing the O-rings or the base gasket and reseating the faucet body against the sink deck stops the leak and prevents water from seeping into the cabinet below.
Symptom: Flow from one or more faucets is noticeably weaker than normal even though pressure at other fixtures is fine, or the hot and cold streams are unequal.
Solution: The aerator is removed and cleaned or replaced, and the inlet supply lines and shut-off valves are checked for partial blockage or mineral buildup that restricts flow.
Symptom: The pull-out or side sprayer on a kitchen faucet delivers weak flow, stays in spray mode, or does not divert properly from the main spout.
Solution: The diverter valve inside the faucet body is cleaned or replaced, and the sprayer hose is inspected for kinks or cracks; in some cases the entire faucet head assembly is replaced.
Symptom: Visible corrosion on the body, persistent leaks that cannot be resolved with parts replacement, or a fixture that no longer matches the plumbing configuration of an upgraded sink.
Solution: PlumbSmart removes the old fixture, checks supply line compatibility, and installs a new faucet using high-quality materials, leaving the area clean and testing for proper operation before leaving.
Faucet repair is a precision trade, not just a parts swap. Different faucet designs, ball-type, cartridge, ceramic disc, and compression, each have distinct internal components that fail in different ways and require specific replacement parts. An experienced plumber identifies the faucet type and brand first, sources the correct components, and reassembles everything to manufacturer specifications. Using the wrong part or over-tightening a fitting can cause immediate or delayed leaks that are worse than the original problem.
Before any disassembly begins, the local shut-off valves under the sink or at the fixture stop are closed and the line is bled to remove residual pressure. This protects the home from accidental flooding and gives the technician a dry working environment. Supply lines, shut-off valves, and drain connections are also inspected at this time because a leaking faucet sometimes masks a secondary issue like a failing supply line or a corroded angle stop that should be addressed in the same visit.
When a faucet is beyond economical repair, replacement is the right call. PlumbSmart provides multiple options so you understand the cost difference between rebuilding the existing fixture and installing a new one. New faucet installations include verifying supply line length and diameter, checking that shut-off valves hold properly, and confirming drain alignment if the sink configuration changes. Every installation uses high-quality materials to ensure longevity in the mineral-rich water conditions common across Western North Carolina.
Once the repair or replacement is complete, water is restored gradually and the technician checks every connection under pressure for any weeping or drips. The aerator flow rate is tested, handle movement is confirmed, and the cabinet interior is dried and inspected. PlumbSmart backs all work with a 100% satisfaction guarantee, so if anything is not right after the visit you have a clear path to resolution.
Every faucet repair or replacement PlumbSmart performs is backed by a 100% satisfaction guarantee, giving you confidence the job will be done right.
PlumbSmart provides set pricing and presents multiple repair or replacement options on every visit so there are no surprise charges and you choose what works best for your budget.
PlumbSmart uses high-quality parts and fittings on every repair so replacements last and are not undermined by inferior components that fail prematurely.
PlumbSmart holds NC License 29593 and is a member of the Plumbing-Heating-Cooling Contractors Association, meaning your faucet work is performed to recognized professional standards.
Piper Protection Plans
Save on service calls with a Piper Protection Plan
Comprehensive from $14/month or Premium from $35/month, with discounts, priority scheduling and annual inspections.
Asheville and surrounding Western North Carolina communities present a particular set of challenges for residential and commercial plumbing fixtures. Many Asheville homes, especially in historic neighborhoods and older subdivisions, were built with original supply lines and faucet connections that have seen decades of use. The region's mineral content in both municipal water supplies and private wells accelerates wear on cartridges, washers, and aerators. Winter temperatures in the WNC mountains also create freeze-thaw stress on outdoor spigots and supply lines that run near exterior walls, often surfacing as drips or pressure changes once temperatures rise. Whether your home draws from a well, a private spring, or a municipal line, PlumbSmart's familiarity with local water conditions and building stock helps ensure faucet repairs are matched to the realities of where you live.
A PlumbSmart technician will assess whether the internal components, cartridge, seals, O-rings, or valve seat, can be replaced cost-effectively. If the faucet body is corroded, the parts are no longer available, or repeated repairs have not solved the leak, replacement is often the smarter long-term investment. You will receive both options with set pricing so you can decide.
Yes. Even a slow, steady drip can waste a meaningful amount of water over days and weeks, and that waste shows up on your utility bill. Beyond the water cost, persistent dripping accelerates internal corrosion and can allow moisture to damage sink cabinets or countertops over time. Addressing the leak promptly is the most practical and cost-effective course of action.
PlumbSmart services kitchen, bathroom, utility, and outdoor faucets across all major faucet designs, including ball-type, cartridge, ceramic disc, and compression styles. Our technicians work on fixtures from a wide range of manufacturers found in Asheville homes and businesses.
Yes. When a technician is already at the fixture, supply lines and local shut-off valves are checked as a standard part of the visit. Aging supply lines and corroded angle stops are a common secondary finding during faucet calls and addressing them at the same time prevents a separate emergency later.
PlumbSmart offers Piper Protection Plans at two levels: Comprehensive at $14 per month ($168 per year) and Premium at $35 per month ($420 per year). These plans provide ongoing plumbing coverage for your home. Call 828-974-6147 or ask your technician for details on what each plan includes.
Yes. PlumbSmart offers financing through GoodLeap with 5, 7, or 10 year plans, which can be useful if a visit reveals that multiple faucets, supply lines, or other plumbing components need attention at the same time.
PlumbSmart is a full-service residential and commercial plumbing company. If a faucet call uncovers a pipe leak, water pressure issue, or drain concern, the same licensed technician can assess and address it. We provide options on all repairs so you are never pushed into work you are not ready for.
Areas we serve
PlumbSmart has served homes and businesses across Asheville since 2008, along with the surrounding Western North Carolina communities. Not sure if we cover your address? Give us a call and we'll let you know.
Headquartered in Asheville, NC
1 Sunny Ridge Dr., Asheville, NC 28804
Serving Asheville & nearby WNC communities
Schedule service
Tell us what's going on and when works for you. We'll contact you to confirm the appointment.
