PlumbSmart uses advanced video line technology to show you exactly what is happening inside your plumbing system, giving you clear answers and real peace of mind.
When a drain runs slow, a sewer line backs up repeatedly, or you are buying or selling a home, guessing at the cause costs time and money. PlumbSmart Plumbing and Drains uses professional video camera inspection equipment to travel deep inside your pipes and transmit real-time, high-definition footage straight to a monitor you can see for yourself. There is no tearing into walls, no digging up your yard and no assumptions.
Our licensed plumbers insert a flexible, waterproof camera through a cleanout or drain opening and guide it through your line while recording everything along the way. Root intrusions, offset joints, grease accumulation, pipe corrosion, belly sections where water pools, and hidden cracks all show up clearly on camera. Instead of a vague diagnosis, you receive visual proof of the exact location and nature of any problem.
PlumbSmart has served Asheville and surrounding Western North Carolina communities since July 2008. As a family-owned, licensed and insured company and a member of the PHCC, we believe you deserve to understand what is happening with your own plumbing system before any repair decision is made. Video camera inspection is one of the most powerful tools we use to make that happen.
Symptom: Recurring drain backups, gurgling sounds from toilets, or slow drainage in multiple fixtures at once
Solution: The camera locates the precise point where roots have penetrated a joint or crack. Once the depth and position are marked, the plumber can plan targeted sewer jetting or excavation without unnecessary digging.
Symptom: Sewage odors in the yard or basement, soft spots in the lawn above the sewer line, or unexplained wet areas
Solution: Video footage reveals where joints have shifted due to soil movement or settling. The plumber pinpoints the segment that needs repair or replacement, avoiding disruption to the rest of the line.
Symptom: Progressively slower kitchen drains that do not respond well to standard drain cleaning
Solution: The camera shows the extent and location of the buildup so the plumber can determine whether sewer jet cleaning will clear the restriction or whether a more aggressive approach is needed.
Symptom: Frequent pinhole leaks, discolored water, or a line that has needed repeated repairs over a short period
Solution: The camera documents the condition of the pipe interior along its entire length, helping the plumber and homeowner decide whether spot repairs or a full line replacement is the more cost-effective long-term solution.
Symptom: No obvious symptoms yet, but the buyer or seller wants to know the true condition of underground sewer and drain lines before closing
Solution: A camera inspection produces a recorded visual record of the line's condition, giving both parties factual information rather than estimates, and reducing the risk of unexpected repair costs after a transaction.
Symptom: Damp flooring, unexplained mold growth near floor level, or water meter movement when all fixtures are off
Solution: The camera can inspect lines running beneath the slab to identify a leak point without requiring large areas of concrete to be broken up during the diagnostic phase.
Our plumber begins by locating the nearest accessible cleanout or drain opening connected to the line in question. If a suitable access point does not already exist, one can be installed. The camera head is attached to a long, flexible push-rod that allows the operator to navigate bends and transitions while watching live footage on a portable monitor.
As the camera travels through the line, the plumber notes the pipe material, interior diameter, any changes in condition and the distance from the access point to each area of concern. Most camera systems also record the footage so that you have a permanent visual record you can refer back to or share with contractors if additional work is needed. PlumbSmart includes a free camera inspection with every drain clearing service, so you always know the full picture after we clean your line.
When a problem area is identified, the plumber can use a locator device above ground to mark the exact GPS position and depth of the camera head. This means that if excavation or spot repair is required, the crew knows precisely where to work. Accurate locating prevents unnecessary property disturbance and reduces labor time significantly.
After the inspection is complete, the plumber walks you through what the footage showed and presents your options. PlumbSmart is committed to providing multiple solutions for every situation so you can weigh cost, urgency and long-term value before making any decision. No high-pressure upselling, just a transparent review of what the camera found.
The camera feed is displayed on a monitor during the inspection so you can see the exact condition of your pipes firsthand rather than taking anyone's word for it.
PlumbSmart includes a complimentary video camera inspection with every drain clearing service, so you know the true condition of the line after the work is done.
Above-ground locating equipment marks the exact position and depth of any issue, limiting excavation to only the area that actually requires it.
Because you see what the camera sees and receive multiple options with set pricing, you make decisions based on facts, all backed by PlumbSmart's 100% satisfaction guarantee.
Piper Protection Plans
Save on service calls with a Piper Protection Plan
Comprehensive from $14/month or Premium from $35/month, with discounts, priority scheduling and annual inspections.
Asheville and the surrounding Western North Carolina region present a distinct combination of challenges for underground plumbing. The area's clay-heavy soils shift with seasonal moisture changes, putting stress on pipe joints and accelerating offset or separation over time. Many neighborhoods in and around Asheville contain homes built decades ago with original cast iron or clay sewer lines that are now well past their typical service life. The terrain itself, with its slopes, hillsides and varying soil depths, means that sewer lines often run at irregular grades that can create belly sections where solids collect. Winter freeze-thaw cycles add further stress to older buried lines. For properties on private septic systems, camera inspection helps assess the condition of the line between the house and the tank. Video camera inspection gives Asheville and WNC homeowners and business owners an accurate picture of what they are working with before committing to any repair strategy.
Areas we serve
PlumbSmart has served homes and businesses across Asheville since 2008, along with the surrounding Western North Carolina communities. Not sure if we cover your address? Give us a call and we'll let you know.
Headquartered in Asheville, NC
1 Sunny Ridge Dr., Asheville, NC 28804
Serving Asheville & nearby WNC communities
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