PlumbSmart Plumbing and Drains has served Asheville homeowners and businesses since July 2008, delivering honest, high-quality plumbing repairs backed by a 100% Satisfaction Guarantee. From a dripping faucet to a failing water line, our licensed team handles it right the first time.
Plumbing problems rarely announce themselves at a convenient moment. A slow drain becomes a backed-up sink overnight, a small leak under a cabinet silently rots the subfloor for weeks, and a running toilet can waste thousands of gallons before anyone notices the water bill. When something goes wrong in your Asheville home or commercial property, you need a plumber you can trust to show up prepared, diagnose accurately, and fix it properly.
PlumbSmart Plumbing and Drains has been doing exactly that since we opened our doors in Asheville in July 2008. We are a family-owned, licensed and insured plumbing company holding NC License number 29593. Our team is trained to handle the full range of residential and commercial plumbing repairs, from leaky faucets and clogged drains to toilet repairs, pipe issues, water heater problems, and full fixture replacements.
We believe repair work should be transparent. That means we give you multiple options and solutions on every job, use high-quality materials, and back our work with a 100% Satisfaction Guarantee. There are no surprises, just clear set pricing and a crew that treats your home with respect.
Symptom: A steady drip from a kitchen or bathroom faucet that continues even when the handle is fully closed, sometimes accompanied by water stains in the sink basin.
Solution: A plumber inspects the valve seat, worn washers, O-rings, and cartridge components. Damaged parts are replaced with quality materials and the fixture is tested under full pressure to confirm the leak is resolved.
Symptom: Water pools in the shower, sink backs up after only a little use, or a gurgling sound comes from the drain after water runs down it.
Solution: The drain is cleared using professional tools appropriate to the blockage. For recurring clogs, a free video camera inspection is included with every drain clearing to identify root intrusion, pipe damage, or buildup deeper in the line.
Symptom: The toilet refills on its own without being flushed, water trickling sounds persist inside the tank, or the flush handle must be held down to complete the flush.
Solution: The fill valve, flapper, float, and flush handle assembly are inspected for wear or misalignment. Faulty components are replaced to stop the water waste and restore reliable flush performance.
Symptom: Unexplained wet spots in a cabinet under a sink, water stains on drywall, a musty odor in a bathroom or kitchen, or an unexplained spike in the water bill.
Solution: The affected section of pipe is located, the supply is shut off, and the damaged segment is repaired or replaced using appropriate materials for the pipe type. The repair area is tested to confirm no remaining leaks before the job is closed out.
Symptom: Hot water runs out faster than it used to, water temperature fluctuates during a shower, or no hot water is available at all.
Solution: The water heater is inspected for sediment buildup, a failing heating element or burner, a faulty thermostat, or corroded connections. PlumbSmart services tank, tankless, and heat pump water heaters from brands including A. O. Smith, Rinnai, Rheem, Navien, State, and others, and provides installation with the region's only 5 to 10 year water heater warranty where applicable.
Symptom: The disposal hums but does not spin, refuses to turn on at all, leaks from the bottom or mounting flange, or drains very slowly after grinding.
Solution: The disposal is reset, inspected for a jammed impeller or worn seals, and tested. If the unit cannot be repaired cost-effectively, replacement options at different price points are presented before any work begins.
Every plumbing repair job at PlumbSmart begins with a thorough diagnostic, not a guess. Our technicians are trained to trace the source of a problem before recommending a fix, because treating a symptom without understanding the cause often leads to the same call a few months later. We use professional-grade inspection tools, including video camera equipment, to see inside pipes when the situation calls for it.
We operate on a set pricing model, which means the price you are quoted is the price you pay. There are no hourly surprises, and we do not add charges mid-job without explaining why. Before any repair begins, our technician will walk you through the options available so you can make an informed decision about the scope of work and the materials used. High-quality materials are a non-negotiable part of how we work, because a repair that fails again quickly is not really a repair.
For homeowners who want long-term peace of mind, our Piper Protection Plans offer ongoing plumbing coverage. The Comprehensive plan is available at fourteen dollars per month and the Premium plan at thirty-five dollars per month, giving you a structured way to manage plumbing maintenance costs throughout the year. Financing through GoodLeap is also available on qualifying work, with five, seven, and ten year financing options to fit your budget.
PlumbSmart is available for emergency plumbing service twenty-four hours a day, seven days a week. We are a PHCC member company, and our owner Don Hilderbrand helped establish a local Western North Carolina chapter of that organization, reflecting our commitment to professional standards and community in the region we serve.
Every plumbing repair is backed by PlumbSmart's 100% Satisfaction Guarantee, so you have recourse if the work does not meet your expectations.
PlumbSmart uses set pricing on all repair work, meaning the price quoted before the job starts is the price you pay at the end.
Every drain clearing service includes a free video camera inspection so you know the full condition of the line, not just the cleared section.
PlumbSmart holds NC License number 29593, carries full insurance, and is a certified member of the PHCC, giving you confidence in every technician who enters your home.
Piper Protection Plans
Save on service calls with a Piper Protection Plan
Comprehensive from $14/month or Premium from $35/month, with discounts, priority scheduling and annual inspections.
Asheville and the surrounding Western North Carolina communities present a distinct set of plumbing challenges that homeowners and business owners should be aware of. The region's mountainous terrain means many properties rely on well water or private septic systems rather than municipal connections, and the mineral content of well water can accelerate corrosion inside pipes and water heaters over time. Older homes throughout Asheville, particularly those built before the 1980s, may still contain galvanized steel or older copper piping that has become brittle or prone to pinhole leaks. WNC winters can also be severe, and pipes routed through uninsulated crawl spaces, exterior walls, or detached structures are vulnerable to freezing and bursting during extended cold snaps. PlumbSmart's technicians understand these regional conditions and approach every repair job with the local knowledge needed to deliver solutions that hold up in the specific environment Asheville and Western North Carolina homes face.
Any active water leak, loss of water pressure throughout the home, sewer odors inside living spaces, or no hot water at all should be treated as urgent. Slow drains, a mildly dripping faucet, or a running toilet are serious enough to address soon but typically allow a few days of planning. When in doubt, call PlumbSmart at 828-974-6147 to describe the symptoms and get guidance before the issue grows.
Yes. PlumbSmart provides twenty-four hour, seven day a week emergency plumbing service. You can call 828-974-6147 at any hour for urgent plumbing problems. Online scheduling is also available for non-emergency repair appointments.
Yes. PlumbSmart uses set pricing, so after diagnosing the problem our technician will present you with clear pricing and multiple options before any repair begins. You will never be handed an unexpected bill after the fact.
PlumbSmart handles a full range of residential and commercial plumbing repairs including leaky faucets and pipes, clogged drains, toilet repairs, garbage disposal service, water heater repair and replacement, sewer line issues, and more. If it involves your plumbing system, our licensed team can help.
Yes. PlumbSmart offers Piper Protection Plans in two tiers. The Comprehensive plan is fourteen dollars per month and the Premium plan is thirty-five dollars per month. These plans are designed to help homeowners and businesses in Asheville and Western North Carolina stay ahead of plumbing maintenance costs throughout the year.
Yes. PlumbSmart offers financing through GoodLeap on qualifying work, with five, seven, and ten year financing plans available. Ask your technician or call our office to learn which jobs qualify and how to apply.
PlumbSmart Plumbing and Drains was founded in Asheville, NC in July 2008 by owner Don Hilderbrand. The company has been a family-owned and operated business serving Asheville and surrounding Western North Carolina communities for well over a decade.
If the leak is active, locate and shut off the water supply valve closest to the source, such as the angle stop under a sink or the main shutoff for the home. Place towels or a bucket to limit water damage. Avoid using electrical switches or outlets near standing water. Then call PlumbSmart at 828-974-6147 so our team can guide you and dispatch a technician.
Areas we serve
PlumbSmart has served homes and businesses across Asheville since 2008, along with the surrounding Western North Carolina communities. Not sure if we cover your address? Give us a call and we'll let you know.
Headquartered in Asheville, NC
1 Sunny Ridge Dr., Asheville, NC 28804
Serving Asheville & nearby WNC communities
Schedule service
Tell us what's going on and when works for you. We'll contact you to confirm the appointment.
