About Us

It all started in July 2008 when the PlumbSmart adventure became a reality.  Although we didn’t know how we were going to do it and we didn’t really know what it was going to look like, we did know that providing good quality plumbing services to customers while helping to explain their options and explain the things they could do would give them peace of mind and assurance that they were getting good value for their money.  We have been graced over the years to provide great service and good quality work to all of our customers.  Many of the customers that we interact with have become returning customers.  We have contractors that we have done work for for many years and we have individual clients that we have done work on multiple homes for. 

Having grown steadily over the past 15 years and having the privilege to do plumbing service work around Asheville has allowed us to become part of a fantastic organization called PHCC.  The PHCC is the Plumbing, Heating and Cooling Contractors association.  This is a national organization and we’ve also become part of the state association serving the WNC region.  Working with this organization and seeing the great opportunities, information and knowledge that this organization helps provide, a few of my fellow plumbing contractors and I decided to form a local WNC region chapter under the state chapter. This local WNC chapter of PHCCNC help to bring valuable knowledge and information to all plumbing heating and cooling contractors in the area.  This organization helps allow for a free exchange of information and knowledge from legislation down through code officials inspectors and contractors alike.

It all started in July 2008 when the PlumbSmart adventure became a reality.  Although we didn’t know how we were going to do it and we didn’t really know what it was going to look like, we did know that providing good quality plumbing services to customers while helping to explain their options and explain the things they could do would give them peace of mind and assurance that they were getting good value for their money.  We have been graced over the years to provide great service and good quality work to all of our customers.  Many of the customers that we interact with have become returning customers.  We have contractors that we have done work for for many years and we have individual clients that we have done work on multiple homes for. 

Having grown steadily over the past 15 years and having the privilege to do plumbing service work around Asheville has allowed us to become part of a fantastic organization called PHCC.  The PHCC is the Plumbing, Heating and Cooling Contractors association.  This is a national organization and we’ve also become part of the state association serving the WNC region.  Working with this organization and seeing the great opportunities, information and knowledge that this organization helps provide, a few of my fellow plumbing contractors and I decided to form a local WNC region chapter under the state chapter. This local WNC chapter of PHCCNC help to bring valuable knowledge and information to all plumbing heating and cooling contractors in the area.  This organization helps allow for a free exchange of information and knowledge from legislation down through code officials inspectors and contractors alike.

Vision Statement

At PlumbSmart Plumbing & Drains, we aim to provide the most reliable and trusted plumbing service in Western North Carolina. We offer this service to help customers minimize expenses while giving each customer peace of mind through innovative solutions like our trademarked Piper® Plans.

The vision to create PlumbSmart began in the most unlikely places: Stuck in traffic in Atlanta coming back from a GreenPlumbers USA seminar. The vision is just as vibrant today as it was then. I envisioned a two-story building with a sign on the upper left corner and amenities that will help educate and provide the perfect environment for our customers and team members.

This vision is also where the brand PlumbSmart was born. It embodies stability, trust, innovation, reliability, and intelligence.

Since then, we've made tremendous strides to fulfill this vision. We now have a fleet of vehicles and an expert team waiting to serve your needs 24/7. Our convenient location on Merrimon Avenue is strategically placed to give us quick access to the greater Buncombe County area. Our services driven by this mission make us the best solution in Western North Carolina for all your plumbing needs.

Meet the Owner

Owner in Front of Plumbing Van
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